Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Conisbrough
GPhC Registration No: 9012511
Last Updated: July 2026

We are committed to protecting your personal information and handling it responsibly. This Privacy Policy explains how Pharmacy Weight Loss Conisbrough collects, uses, and protects your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Conisbrough is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Conisbrough and across the UK. We act as the Data Controller for all personal information collected through our services. Once your consultation is approved by our pharmacist, we aim to dispatch your medication within 1 working day.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following categories of information:

Personal details: Full name, date of birth, gender, address, email address, and phone number.
Health information: Medical history, current medications, allergies, BMI, and weight loss goals provided during your consultation.
Payment information: Billing details processed securely through our payment provider.
Technical data: IP address, browser type, device information, and website usage data collected automatically when you visit our site.

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal information for the following purposes:

To process your online consultation and provide appropriate weight loss treatment.
To verify your eligibility and ensure the safe supply of medication.
To communicate with you regarding your order, prescription, or follow-up care.
To fulfil our legal and regulatory obligations as a registered pharmacy.
To process payments and arrange delivery of your medication.
To improve our website and services based on usage patterns.

Our lawful basis for processing health data is the provision of healthcare treatment and compliance with legal obligations under UK GDPR Article 9(2)(h).

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function correctly.
Analytics cookies: To understand how visitors use our site and improve our services.
Functional cookies: To remember your preferences and personalise your experience.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell or rent your personal data. We may share your information only where necessary with:

Prescribing clinicians: To review and approve your consultation.
Delivery partners: To fulfil the dispatch of your medication.
Payment processors: To securely handle your transaction.
Regulatory bodies: Including the GPhC or other authorities, where we are legally required to do so.
IT and platform providers: Who support our website and systems under strict data processing agreements.

All third parties are required to handle your data securely and in accordance with UK GDPR.

6. Data Retention

We retain patient records in line with NHS and GPhC guidance, typically for a minimum of 8 years from your last interaction with us. After this period, data is securely deleted or anonymised. Payment data is retained only for as long as required by financial regulations.

7. Your Data Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, request deletion of your data where no legal obligation requires us to retain it, object to or restrict how we process your information, and request a portable copy of your data. To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests promptly and fairly.

8. Data Security

We take data security seriously and use appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. All data is stored securely, and access is restricted to authorised personnel only.

9. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how we handle your information, please contact us:

Pharmacy Weight Loss Conisbrough
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.